Frequently asked questions

IS THE BARN ACCESSIBLE FOR PEOPLE WITH LIMITED MOBILITY?


There are a couple of steps up into the main living area from the parking in front of the property. Once inside the ground floor has one step down into the kitched but the rest of the living area, the single bedroom and shower room are all on the same level. There are 4 steps up into the back part of the property but then the ground floor double bedroom and bathroom are all on one level. Outside, the gardens and paths are uneven, there are steps and cobbles to get to the patio although a longer flatter route is available.




WHAT ARE THE CHECK IN AND CHECK OUT TIMES?


Due to updated Covid-19 cleaning requirements, The Barn will be ready for you any time after 5 pm on your arrival date which gives us enough time to prepare the property. Check out is by 10 am at the latest on your day of departure.




WHAT DO WE NEED TO BRING WITH US?


The Barn is fully equipped for your stay, including linen and towels. There is plenty of local shopping a few minutes drive away but many people bring provisions with them or arrange a delivery from a supermarket timed after your expected arrival.




DO WE HAVE TO CLEAN THE PROPERTY WHEN WE LEAVE?


We ask that you leave The Barn as you found it please.




ARE LINEN AND TOWELS INCLUDED?


All bed linen and towels are provided. Please bring your own beach / outdoor towels if you’re planning on visiting Devons beautiful coastline.




IS THERE OFF ROAD PARKING?


Yes, there is a large off road parking area in the walled front yard sufficient for 4 cars if parked sensibly. There is a common access shared with us for our house next door which is in constant use.




DO YOU WELCOME CHILDREN?


Yes, children are very welcome. We have plenty of space inside and in the garden for play. We do ask that children are supervised as the property does contain hazards and uneven areas, frigile objects and parts of the garden are for our private use. The front yard is not suitable for children to play in as it is used for vehicular access at all times and does not have a closable gate to the road.




DO YOU PROVIDE INFANT COTS AND HIGHCHAIRS?


No, we ask guests to bring their own high chair, cot, baby changing and bathing equipment. These are not provided as we believe parents prefer their own equipment rather than items pre-used.




DO YOU HAVE A SMOKING POLICY


The Barn is let under a strict 100% No Smoking indoors policy, this includes vaping. You are welcome to smoke outside but we do ask that you clear up after you.




IS THERE A TV & WiFi


Yes, a TV & DVD player are provided with a library of DVDs for you to enjoy. The TV is 'smart' so bring your streaming accounts to watch your favourites on line. WiFi is available in the front of The Barn with a reasonable speed, usually good enough for streaming but given our rural location, it can sometimes drop out.




DO YOU ALLOW DOGS?


Yes, we are pet friendly to a maximum of 2 dogs. Dogs are welcome but strictly downstairs only and not in the bedrooms. We reserve the right charge for extra cleaning through the Sykes Good Housekeeping Bond should dog hairs etc be found upstairs and in the bedrooms after you have vacated the property. There is a large garden for dogs to roam but the boundary is not 100% dogproof. We have our own dog and free-range hens in the rest of the property so please supervise all dogs, and please, clean up all poo after them.




HOW FAR IS IT TO THE NEAREST PUB?


The Otter Inn with a large garden, childrens play area and river frontage is less than 5 minutes walk away. Serving local ales and with a large menu, it is a lovely place to relax for all the family.




DO YOU HAVE A BBQ & PIZZA OVEN?


Not only do we have a BBQ but also a wood fired pizza oven at your disposal in the garden. A complimentary bag of charcoal for the BBQ is provided, and there is plenty of wood available for the pizza oven. Both are to be used with the understanding that children will be supervised in the vicinity of both at all times, and that any damage to either will have to be paid for.




HOW DO WE BOOK A STAY AT THE BARN?


All bookings are made through Sykes Cottages, there is a direct link to The Barn reservations page from our bookings & contacts page. If you have any questions regarding booking dates, prices or payments, these will have to be addressed to Sykes Cottages through their portal as they deal with all these matters.




HOW FAR IS THE NEAREST ELECTRIC VEHICLE CHARGING POINT?


Heron Farm literally 30 seconds drive away has four 50Kv fast charging points available 24/7. You don't have to use their shop or cafe but it would be nice if you did while your vehicle charges.





If you have any other questions, please do not hesitate to ask using the form on the contacts page.